Refund Policy

At CelebritiesTown LLC, we are committed to providing a seamless experience for our users. If, for any reason, you are not satisfied with your purchase or service, we want to ensure that your concerns are addressed in a timely and fair manner.

1. Refund Eligibility
Refunds are subject to the following conditions:

Services Not Rendered or Incorrectly Provided: If we fail to deliver the services as described or if there is an error in the services we offer, you are eligible for a refund.

Cancellation Policy: If you wish to cancel your booking or service request, you may be eligible for a refund according to our cancellation policy (please check the terms and conditions of the specific service for cancellation details).

2. How to Request a Refund
To request a refund, please contact us at [email protected] with the following details:

Your full name

Order number or booking reference

Description of the issue or reason for refund request

Any supporting documentation or evidence (if applicable)

Please allow up to 7 business days for us to process your request. We will inform you of the status of your refund once it has been reviewed.

3. Refund Process
Once your refund request is approved, the refund will be issued via the original payment method. Refunds may take 5–10 business days to appear in your account, depending on the payment provider's processing times.

4. Non-Refundable Services
Please note that certain services may be non-refundable, including but not limited to:

Services that have already been fully completed

Booking fees or administrative fees (if applicable)

Customized or non-refundable travel experiences

These details will be clearly communicated at the time of purchase or booking.

5. Changes or Modifications to Bookings
If you need to modify a booking or service, please contact us as soon as possible. Modifications are subject to availability and may incur additional charges.

6. Dispute Resolution
If you are unsatisfied with the outcome of your refund request or believe your request has not been handled fairly, please contact us directly at [email protected] or call us at +1 702-605-6238. We will work with you to resolve the issue.

7. Contact Information
If you have any questions regarding our refund policy, please reach out to us at:

CelebritiesTown LLC
Email: [email protected]
Phone: +1 702-605-6238
Address: 6655 W Sahara Ave, Las Vegas, NV 89146, USA

Last Updated: March, 2025